NORDIC TELECOM. NEW POSSIBILITIES. /   From infrastructure to innovation
MOBILE. VOICE. PBX. TRANSCRIPTION & AI.

Business telephony.
In your systems.

Mobile telephony on Telia’s Swedish network, Voice API, PBX and SMS in one platform. Embed telephony in your systems and use AI on transcribed mobile, API and PBX calls.

Mobile operator on Telia’s network in SwedenBuild with open APIs
ONE PLATFORM. YOUR POSSIBILITIES.
TELECOM PLATFORM
Mobile & eSIMPackage your subscriptions
Your systemsCRM · apps · platforms
Voice & PBXIP telephony · IVR · queues
AI & transcriptionFrom calls to insight
Numbers & SMSConnect the customer journey
↳ Call → text → AI
Integrations for your systems
EVERYTHING CONNECTS.
IT ALL STARTS HERE.
Mobile & eSIMVoice & SIPIVRSMSREST APIAI & API
TRANSCRIPTION & AI ACROSS YOUR TELEPHONY

Every call has something to say.
Make it useful.

A customer calling a mobile. A call made from your CRM. Someone reaching your switchboard. Telnect can provide transcription for all these calls, making their content available to AI and your own systems.

Mobile telephony

Transcribe calls on your business mobile subscriptions.

Voice API

Use the content of calls embedded in your systems.

Incoming PBX calls

Use conversations coming through your PBX, IVR and queues.

Every recording in stereo

All call recordings are made in stereo. Live transcription is available to purchase as an add-on.

Talk transcription with us
FROM CALL TO DATA
Customer → employee’s mobile
Call transcript

CustomerCould you send a proposal for ten mobile subscriptions?

EmployeeOf course. I’ll put a proposal together for tomorrow.

✳ Potential AI processing

The customer wants a proposal for ten mobile subscriptions.

Suggested next step: create a CRM follow-up for tomorrow.

Call → Transcription → AI → Your systems

Illustrative, fictional conversations showing how transcription can support your AI workflows.

DATA & PRIVACY

Your data stays in Sweden.

All data is stored in Sweden. Telnect’s service is GDPR compliant.

All data stored in SwedenGDPR compliant
YOUR BUSINESS TELEPHONY. YOUR BUILDING BLOCKS.

Your business telephony.
One connected platform.

Start with what you need today. Add services and integrations as your business grows.

01

Mobile subscriptions

Buy business mobile subscriptions directly from Telnect, a mobile operator on Telia’s network in Sweden. View subscriptions in the customer portal and contact us to order SIMs and eSIMs. Transcribe mobile calls too.

Mobile · SIM · eSIM
Explore mobile subscriptions
02

IP telephony

Embed calls in your CRM, app or platform. Control Voice through APIs and connect events to your workflows. Let AI process your call transcripts.

Voice · SIP · WebRTC
Explore the call flow
03

PBX & IVR

Create phone menus, route calls to the right team and connect opening hours, forwarding and queues. Transcribe calls arriving through the PBX.

IVR · Queues · Call control
Explore the PBX flow
04

SMS

Make SMS part of the customer journey. Send messages from your systems and connect them to your own events.

SMS API · Customer communication
Explore the SMS API
MOBILE SUBSCRIPTIONS DIRECT FROM TELNECT

Your business mobile operator.
On Telia’s network in Sweden.

Buy your business mobile subscriptions directly from Telnect. We are a mobile operator on Telia’s network in Sweden. Use subscriptions on their own or combine them with IP telephony, PBX and SMS in your own solution. Mobile calls can also be transcribed and used as input for AI.

CUSTOMER PORTAL

Your account. Current information.

Sign in with your Telnect account to see the services and information you can access. Information is retrieved directly from Telnect.

Available in the customer portal

Your company’s subscriptions, together.

View subscriptions associated with your account.

Sign inUse your existing Telnect account
01
View current informationNumbers, status and SIM details from Telnect
02
Follow usageOpen calls and traffic for a subscription
03
WHAT WILL YOU BUILD?

Embed telephony.
Where work already happens.

From customer records to support workflows. Let your business telephony work with your systems.

01 /

Customer records that remember.

Use mobile and Voice API call transcripts as input for AI summaries. Build an integration that makes the information available in your CRM.

TranscriptionAICRM
02 /

Customer service with context.

Let AI process transcribed calls from your incoming PBX. Build support for categorising enquiries and identifying what customers need help with.

PBX & IVRTranscriptionAI
03 /

Follow-up that moves things forward.

Use conversation content to suggest next steps with AI. Connect it to tasks, meeting briefs or SMS in your own workflows.

AIYour systemsSMS API
BUILD WITH TELNECT APIs.

Write the code.
Or start with an idea.

Build directly with Telnect’s APIs to connect mobile, Voice, PBX and SMS to your systems. MCP support for ChatGPT and similar AI tools is under development.

  • REST APIs for mobile, Voice, PBX, numbers and SMS
  • Webhooks that connect calls to your systems
  • Planned MCP support for ChatGPT and other AI tools
  • Call transcripts as input for your AI services
telnect / integrationsMCP · INTEGRATION
YOU
“Find available Stockholm numbers and prepare an order for our support subscription.”
PROPOSED WORKFLOW
01Get available area codes
02List numbers in the selected pool
03Ask the user to approve the order
* Planned workflow. The MCP connection is not yet available.
PRICING & GETTING STARTED

See your prices
in the customer portal.

Create an account to see prices for mobile subscriptions, Voice, PBX, SMS and integrations. Prices are shown once you have signed in, where you can also order.

GOOD TO KNOW

Questions before
the first call.

How much do Telnect services cost?

Prices are shown in the customer portal once you have created an account and signed in. There you see current prices for mobile subscriptions, IP telephony, PBX, SMS and integrations. Prices exclude VAT.

What is the Telnect telephony platform?

A business telephony platform for packaging mobile subscriptions, IP telephony, PBX and SMS. Manage services in the interface or embed them in your CRM, apps and your own platforms.

Can we buy mobile subscriptions directly from Telnect?

Yes. Telnect is a mobile operator on Telia’s network in Sweden, offering business mobile subscriptions. Buy subscriptions directly from us and combine them with the platform’s IP telephony, PBX, SMS and integrations.

Can mobile and incoming PBX calls also be transcribed?

Yes. Telnect can provide transcription for all calls in your business telephony solution: mobile calls, Voice API calls and calls arriving through your PBX. Use the content with AI for summaries, enquiry categorisation and follow-up in your own systems.

How do we build with APIs or MCP?

Developers can integrate directly with Telnect’s APIs. Available actions depend on your connection and permissions. MCP support for ChatGPT and similar tools is under development and is not yet available.

What can we build with Voice and IVR?

For example, click-to-call in a CRM, phone menus, call forwarding and queue flows. Connect call events to your systems through webhooks and combine them with SMS or your own AI services.

How is the telephony platform different from BSS?

The telephony platform helps businesses package and integrate their telephony. BSS is Telnect’s separate platform for running a virtual mobile operator on Telia, Tele2 or Telenor’s network, with billing, porting, CRM and number management.

Where is our data stored, and is the service GDPR compliant?

All data is stored in Sweden, including data for transcription and AI within Telnect’s business telephony solution. Telnect’s service is GDPR compliant.

Are calls recorded in stereo, and is live transcription available?

Yes. All call recordings are made in stereo. You can also purchase live transcription as an add-on. The price is shown in the customer portal once you have created an account.

API documentation

From your first call to number management. Search the APIs and find the capabilities for your integration.

TELNECT / Tell us what you want to build

Tell us what you want to build

Mobile subscriptions, a new call flow or an integration? Tell us what you need and we can discuss the next step.

Please include your team size, current telephony and the integrations you need.

We only use these details to reply to your message.

TELNECT / REST API

Build with the Telnect API

Verified paths from the Telnect API specification. Permissions required. The example reads subscriptions and does not place an order.

GET
List subscriptions/v1/SelfAdmin/subscriptions
POST
Activate eSIM/v1/SelfAdmin/subscriptions/{subscription_id}/activate_esim
GET
List available numbers/v1/SelfAdmin/number_order/numbers
POST
Order numbers/v1/SelfAdmin/number_order
POST
Control ongoing calls/v1/Calls/{callId}
POST
Create a WebRTC phone line/v1/Phones
POST
Send SMS/v1/TextMessage/Send
curl "https://bss.telnect.com/api/v1/SelfAdmin/subscriptions?limit=10" \
  -H "Authorization: Bearer $TELNECT_API_TOKEN"

Run on your server with your own token and the subscription.view permission.

API documentation

Source: Telnect API · version 1.0.20260817-4862fef7